Glossary

What Is Signer Authentication?

Signer authentication is the process of verifying a person's identity before they are allowed to access and sign an electronic document, ensuring that the signature can be reliably attributed to the intended individual.

Signer Authentication Explained

Signer authentication is a foundational element of secure electronic signatures. While the ESIGN Act and UETA do not prescribe specific authentication methods, they do require that an electronic signature be attributable to the person who signed. Authentication provides the evidence needed to prove that the right person signed the document, which is especially important if the signature is later disputed.

E-signature platforms offer several levels of authentication, ranging from basic to highly secure. Basic methods include email-based authentication (sending a unique signing link to the signer's email) and access code authentication (requiring a PIN or password to open the document). More advanced methods include SMS verification (sending a one-time code to the signer's phone), knowledge-based authentication (asking personal questions drawn from public records), and government ID verification (requiring the signer to upload a photo of their ID).

The appropriate level of authentication depends on the risk profile of the transaction. A low-risk internal approval might only need email verification, while a high-value loan agreement might require SMS verification plus knowledge-based authentication. The key is to match the authentication strength to the value and sensitivity of the document being signed.

Key Points

  • 1Verifies signer identity to ensure the signature is legally attributable to the correct person.
  • 2Common methods include email verification, SMS one-time codes, access codes, and knowledge-based authentication.
  • 3Higher-risk documents should use stronger authentication methods for better legal defensibility.
  • 4Authentication events are recorded in the audit trail as evidence of identity verification.
  • 5Required or strongly recommended by regulations in healthcare (HIPAA), finance (KYC), and government.

Examples

Email + SMS Authentication

A mortgage lender sends loan documents to a borrower. The borrower receives an email link, then must enter a 6-digit code sent to their verified phone number before they can view and sign the documents.

Access Code Protection

An attorney sends a settlement agreement to opposing counsel with a unique access code shared over the phone. The recipient must enter the code to open and sign the document, adding an extra layer of identity verification.

Knowledge-Based Authentication

For a high-value real estate transaction, the signer must correctly answer personal questions (e.g., "Which of these addresses have you lived at?") generated from public records before accessing the documents.

Try eSignTap Free

Legally binding e-signatures starting at $4.99/mo. No credit card required to get started.

Get Started Free
256-bit AES EncryptionESIGN Act & eIDAS CompliantFull Audit Trail4.8/5 Rating

FAQ

What authentication methods are available for e-signatures?+
Common methods include: email verification (unique link sent to the signer's email), SMS/text verification (one-time passcode to a phone), access code (PIN shared separately), knowledge-based authentication (personal questions from public records), and government ID verification (photo ID upload with facial matching).
Is signer authentication required by law?+
The ESIGN Act and UETA require that electronic signatures be attributable to the signer but do not mandate specific authentication methods. However, industry regulations like HIPAA (healthcare), KYC/AML (finance), and various state laws may require specific authentication levels for certain document types.
What level of authentication should I use?+
Match authentication strength to document risk. Low-risk documents (internal approvals, routine acknowledgments) typically need only email verification. Medium-risk documents (contracts, HR documents) benefit from SMS verification. High-risk documents (loans, real estate closings, healthcare consents) should use multi-factor authentication.
How does authentication improve legal defensibility?+
If a signer claims they did not sign a document, the authentication record in the audit trail provides evidence that the signer's identity was verified before signing. Stronger authentication methods make it harder for a signer to credibly deny having signed.
Does eSignTap support signer authentication?+
Yes. eSignTap supports email-based authentication for all documents, with additional options for access code protection. All authentication events are recorded in the document's audit trail for legal defensibility.

Related Terms

Related Resources